Privacy Policy

At HiddenQuest AI ("we," "our," or "us"), operated by Anubhav Shukla, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our digital prompt vaults, or interact with our services.

1. Information We Collect

We collect information that you provide directly to us when you make a purchase, contact our support desk, or interact with our platform:

• Personal Identification Data: Your name, email address, and billing country provided during checkout on WarriorPlus or via support correspondence.
• Transaction Details: Order dates, transaction IDs, product tiers purchased (Front-End, OTO 1, OTO 2), and payment confirmations. (Note: We never collect or store your raw credit card numbers or PayPal passwords; all payments are processed securely by WarriorPlus, Stripe, or PayPal.)
• Communications: Any messages, feedback, or support inquiries sent to our email (anubhavshuklaofficial@gmail.com) or Telegram (@anubhavshukla7).
• Automated Device Data: IP address, browser type, operating system, and referral URLs collected automatically via standard server logs and cookies to ensure platform security and fraud prevention.

2. How We Use Your Information

We process your personal information for lawful and transparent business purposes, including:

• Fulfilling your digital order and dispatching prompt vaults, access keys, and blueprint manuals to your email address.
• Sending critical product updates, license notifications, and security notices related to your purchase.
• Responding to customer support tickets, billing inquiries, and technical questions within our 12–24 hour response window.
• Preventing fraudulent transactions and unauthorized distribution of our proprietary Story-Lock™ prompt matrices.
• Complying with applicable legal obligations and financial reporting requirements.

3. Third-Party Service Providers

We do not sell, rent, or trade your personal information to third parties. We share data only with trusted third-party service providers essential to running our business:

• WarriorPlus: Our primary checkout, marketplace, and affiliate management platform. When you place an order, WarriorPlus processes the transaction under its own strict privacy protocols.
• Email Delivery Networks: Cloud email relays used exclusively to transmit your access links and receipt details.
• Legal Compliance: Government or regulatory authorities when required by law or to protect our legal rights.

4. Cookies and Tracking Technologies

Our site may utilize essential cookies to maintain session states and analyze aggregate website performance. You can instruct your browser to refuse all cookies or indicate when a cookie is sent. However, some site features may not function properly without essential session cookies.

5. Data Retention & Security

We implement industry-standard administrative, technical, and physical security measures to safeguard your personal information against unauthorized access, loss, or alteration. We retain your transaction records only for as long as necessary to satisfy legal, tax, customer support, and licensing verification duties.

6. Your Privacy Rights (GDPR & CCPA)

Depending on your geographical location, you may have specific rights regarding your personal information:

• Access & Portability: The right to request copies of personal data we hold about you.
• Correction: The right to request that we correct any inaccurate or incomplete details.
• Erasure: The right to request that we delete your personal information, subject to statutory record-keeping requirements.
• Opt-Out: The right to unsubscribe from non-transactional marketing communications at any time via the link in our emails.

7. Contact Information

If you have questions, comments, or concerns regarding this Privacy Policy or our data handling practices, please reach out to us:

• Data Controller: Anubhav Shukla (HiddenQuest AI)
• Support Email: anubhavshuklaofficial@gmail.com
• Telegram Contact: @anubhavshukla7